Hotel was clean and the balcony overlooked sea. We had a huge room with walk in closets, really enjoyed it. The location was marvellous and the staff where courteous. The venue was in a great area.

Well, Wi-Fi was very poor.

The staff was superfriendly, the breakfast was high quality, everything was good. We had a standard double room and it was well-designed and modern. The service was excellent, totally satisfied.

A wide array of food at breakfast, including fresh fruit and hot waffles. the building is really nice. Absolutely perfect location really close to a beautiful beach with white sands and turquoise water. Clean and the closest restaurant outside the resort.

Very nice facility with great pools, beach access and affordable food and drinks.

I loved the property and its good quality and traditional breakfast.

It was gorgeous and clean hotel, exactly as described, with excellent staff and marvellous location in the ping pong area.

The location here is fantastic, the rooms are spacious and recently renovated, and we loved the fresh fruit and hot waffles available.

Everythink was good, the city An the history places are amazings. The hotel is incredible

It is far from the shoping

location - located directly on the beach; comfort - hotel services are very good, including beach and swimming pool facilities;

Internet - wi-fi network available at the hotel works at the spead of 10-20 kb/s at maximum (at least in two rooms where we lived). Therefore it is hardly possible to read and write e-mails. Completely impossible to download or upload any files, evne as small as 100 kb in size. Invoices - Royal Islander does not provide stamped invoices at the check out (actually, they provide no invoices at the check-out date, you are supposed to receive an e-mailed invoice afterwards). Therefore it is not the best option for people who has a business trip (when official invoice/receipt is needed from the hotel).

This beachfront place has fantastic staff and a pleasant vibe.

Perfect for families. I am really glad you discourage the Spring Breakers from coming. Your staff was great!

WiFi was a bit spotty. Other than that, no problems!

The beach, staff, drinks, and pool were all awesome! I highly recommend this resort. Also, the pizza was great!

Beautiful view of the ocean. Excellent staff, great service. Standard double room with a little kitchen, coffeemaker, and balcony. Amazing location with a nearby food store. the Blind Pig is a great place to chill out.

Hudge(100 sqm)appartment with 2 separate rooms,complete kitchen,hall,dressing-room,two LCD TV,big veranda or balcony directly to beach.The beach is fantastic,private of the hotel(no money for beds,palapas-umbrella)with beach bar,perfect cleanliness of rooms,pool,beach,etc.There is a shop with decent prices for all you need in your room.Big pool,also one small for children.

Noisy(old, but efficient)devices for air condition,fridge,ventilatory of bathroom. No day or evening entartainment,all close at 10.pm(this is very good for families with young children). Very important is to book beginning with Saturdays,because it is a time shared hotel and every Saturdays is very posible to be switched in another room.

Fantastic location right by the ocean with stunning views. Quick access to a beautiful beach with white sands and turquoise water. the resort is clean and conveniently located near Cancun and Playa Del Carmen.

Great location right on the beach stocked with beach chairs which some other hotels lacked! A bit far from the city center but there is a free shuttle that you can take to go to other Royal resorts which is a plus!! We had a wonderful time!!

No hot tub!!